Temporary foreign workers

The Temporary Foreign Worker Advisory Office and Temporary Foreign Worker Helpline will help you learn about your rights and find solutions for situations involving unfair, unsafe or unhealthy working conditions.

Advisory offices are located in Calgary and Edmonton. Both offices are located on public transportation routes for easy access. Temporary foreign workers can contact an advisory office by calling or by visiting in person.

Once your needs are assessed, services provided by the Advisory Office may include:

  • Providing assistance in accessing and completing forms.
  • Assisting in submitting a complaint.
  • Providing you with current information on available federal and provincial programs.
  • Working with immigrant-serving agencies across the province to assist you with adapting to living and working in Alberta.

Allegations of mistreatment are taken very seriously and all complaints from temporary foreign workers are referred for investigation.

Booklets and brochures are available for workers and employers by clicking on the links below:

Please note

Calgary Temporary Foreign Worker Advisory Office

Office Relocation Notice

Effective Tuesday, October 11, 2016, this office will be move to:

New Location: Suite 150, 717-7 Avenue SW
Calgary, Alberta T2P 0Z3

Email: LBR.tfwao@gov.ab.ca
Telephone: 403-476-4540

TFWAO Inquiries (Toll Free): 1-877-944-9955

To contact the Temporary Foreign Worker Advisory Office (Monday to Friday)

South Location – Calgary
Suite 150, 717-7 Avenue SW
Calgary AB T2P 0Z3
Telephone: 403‑476‑4540

North Location – Edmonton
Main Floor, Sterling Place
9940-106 Street
Edmonton AB T5K 2N2
Telephone: 780‑644‑2584

Email: LBR.tfwao@gov.ab.ca

To contact either office call the Temporary Foreign Worker Helpline toll-free throughout most of the world at 1‑877‑944‑9955, with the following exceptions:

  • China (North): 108007141500
  • China (South): 108001401372
  • Mexico: 0018005145713
  • Philippines: 18001110151
  • Thailand: 0018001562045713

For information, support and referrals, visit Temporary Foreign Worker Support Services.

Modified: 2016-10-11
PID: 4548