Employment Standards Complaint

How it works

While most employers follow Alberta’s employment standards, some don’t. Here’s what you need to know about submitting an employment standards complaint:

  • before submitting a complaint, you must first try to resolve the dispute with your employer
  • complaints can be submitted online
  • complaints must be submitted within 6 months of the date you ended your employment or at any time while you’re employed
  • there’s no cost for this service
  • your employer can not end your employment or discriminate against you because you submitted a complaint. For more information, see Section 125 of the Employment Standards Code.
  • information provided with your complaint must not be knowingly untrue or false. For more information, see Section 126 of the Employment Standards Code.

After submitting your complaint:

  • we’ll contact you and your employer and may start an investigation; employers must provide payroll records when required
  • we’ll determine if your employer hasn’t followed provincial standards, and advise both parties of the decision
  • if it’s determined your employer owes you money, they will be ordered to pay
  • you must keep us advised of any changes to your address, contact information, or if you receive any money from your employer
  • both you and your employer have the right to appeal decisions made by Employment Standards

Check your complaint status

You can continue working on your complaint and submit it, or check the status of your submitted complaint by logging into your account.

More on this topic

Employment Standards Guide
Employment Standards Code
Employment Standards Regulation
Complaint Resolution Process (PDF, 4 pages)
Record of Employment
Alberta Human Rights Commission
Recovery on-the-job expenses – Provincial court
T4 Slips

Created:
Modified: 2014-10-02
PID: 1697

Contact Employment Standards

Call the Employment Standards Contact Centre for general information or submit an inquiry online:

  • 780‑427‑3731 (Edmonton area)
  • 1‑877‑427‑3731 (Toll-free)

More contact options