Employment Standards Complaint
If you feel your employer hasn’t met Alberta’s minimum employment standards and you can’t resolve the issue, you can file a complaint.
How it works
While most employers follow Alberta’s employment standards, some don’t. Here’s what you need to know about submitting an employment standards complaint:
- before submitting a complaint, you must first try to resolve the dispute with your employer
- complaints can be submitted online
- complaints must be submitted within 6 months of the date you ended your employment or at any time while you’re employed
- there’s no cost for this service
- your employer can not end your employment or discriminate against you because you submitted a complaint. For more information, see Section 125 of the Employment Standards Code.
- information provided with your complaint must not be knowingly untrue or false. For more information, see Section 126 of the Employment Standards Code.
After submitting your complaint:
- we’ll contact you and your employer and may start an investigation; employers must provide payroll records when required
- we’ll determine if your employer hasn’t followed provincial standards, and advise both parties of the decision
- if it’s determined your employer owes you money, they will be ordered to pay
- you must keep us advised of any changes to your address, contact information, or if you receive any money from your employer
- both you and your employer have the right to appeal decisions made by Employment Standards
Check your complaint status
You can continue working on your complaint and submit it, or check the status of your submitted complaint by logging into your account.
Note - The Contact Centre will be closed December 24, 2016 to January 2, 2017.
Employment Standards Guide
Employment Standards Code
Employment Standards Regulation
Complaint Resolution Process (PDF, 4 pages)
Record of Employment
Alberta Human Rights Commission
Recovery on-the-job expenses – Provincial court