Designated Mediator Roster

Ms. Cheryl Yingst Bartel

Yingst Bartel ADR Inc.
1340-18 Avenue NW
Calgary, AB T2M 0W4
Phone: 403-282-7088
Fax: 403-220-0097

Cheryl holds both a B.A. (1987) and an L.L.B. (1990), with honours standing. She has over 24 years’ experience in conflict resolution and employment issues. Her experience was gained initially as a litigator in a large Calgary law firm. Since leaving private practice in 1999, her work in resolving labour disputes has been confined to the role of a neutral. In addition to mediating collective bargaining disputes for this Roster, Cheryl is a named Arbitrator and Mediator for the Federal Mediation and Conciliation Service, receives mediation appointments from the Alberta Labour Relations Board and also mediates conflicts for the Occupational Health and Safety Division of Jobs, Skills, Training and Labour. Cheryl’s experience further extends to mediating grievances, (both policy and individual). Cheryl has participated in writing a chapter on non-culpable terminations for the text "Collective Agreement Arbitration in Canada" (Palmer and Snyder). She has also given presentations on labour relations issues to various groups, including the Canadian Industrial Relations Association and the Conference Board of Canada.

Mr. Michael Dyer

1754–1 Avenue NW
Calgary, AB T2N 0B1
Phone: 403-875-3521

An experienced employment and labour relations expert, Michael’s work history spans both the private and public sectors for nearly 40 years in local, national and international organizations. He has been employed as an employment law specialist, negotiator, labour relations specialist and senior executive. His university education was from U of C, U of A and UBC (Economics). He was a board member of the Alberta Labour Relations Board (12 yrs), a member and past Chair of the Calgary Chamber of Commerce Human Resources Committee (10 yrs), a member of the Conference Board of Canada Council of Human Resources Executives (nine yrs), board member and past President of the Canadian Industrial Relations Association, Southern Alberta Chapter (five yrs) and the past President and board member of the Alberta Congress Board (six yrs). He has served and been a board member of a number of not-for-profit organizations such as the Calgary Women’s Emergency Shelter Foundation, Calgary Women’s Emergency Shelter, Discovery House, Children’s Cottage, Children’s Legal Education Resource Centre, Westwood Community Association and the Boys and Girls Clubs of Calgary. He has also been a member of the editorial board of a workplace issues magazine, a pension committee member for an employer and he has served as a trustee on a union Supplementary Health and Welfare Trust Fund. He takes pride in health and safety, training and development and workplace awards that were given to his organizations through his leadership. He has delivered presentations on topics such as: Recruiting and Retaining the Best, Good Employees and Nasty Bosses, State of Labour Relations in the Public Sector, Challenges in Designing Pension and Benefit Plans, Creating Human Resource Best Practices and taught a post-secondary level labour relations course.

Ms. Bertha Greenstein

Alberta Jobs, Skills, Training and Labour
Mediation Services
702, 10808-99 Avenue
Edmonton, AB T5K 0G5
Phone: 780-415-0530
Fax: 780-427-6327

Bertha is the Executive Director of Mediation Services where she oversees the appointment of mediators and arbitrators to labour disputes and works with the Alberta labour community to encourage effective dispute resolution. Bertha has an LL.B. from the University of Toronto (1988) and a Bachelor of Education from McGill University. She practiced law in Toronto from 1989 to 1998 and then briefly in Edmonton. Bertha has represented both labour and management clients in the public and private sectors. Her practice areas included labour law, administrative law and civil litigation. In 2003, Bertha was added to the Alberta provincial mediation roster and also began practicing as an independent labour mediator specializing in collective bargaining and grievance mediation. During this time she designed and presented training and talks on various subjects including management/union relations and the mediation and arbitration process. Bertha has taught Labour Law and Public Sector Labour Law at the post-secondary level.

Ms. Deborah M. Howes

High Clouds Incorporated
34 Street Business Centre
3438-78 Avenue
Edmonton, AB T6B 2X9
Phone: 780-466-8250
Fax: 780-466-8015

Deborah has a Bachelor of Arts and an LL.B. from the University of Alberta and a Certificate in Conflict Management from the Alberta Arbitration and Mediation Society. She is a Chartered Arbitrator and Chartered Mediator and holds the designation of Fellow of the Canadian Condominium Institute. Deborah has over 25 years experience in labour relations and conflict resolution. Between May 1991 and May 2002 Deborah served as a Vice-Chair with the Alberta Labour Relations Board. Currently Deborah is the President of High Clouds Incorporated, an Edmonton based company focusing on seminars and dispute resolution services for labour relations, condominium, real estate, commercial and administrative agencies. She is an instructor for the Foundation of Administrative Justice and was an instructor for the Alberta Arbitration and Mediation Society and the University of Lethbridge. Deborah is a member of the ADR Institute of Canada.

Mr. Alan Konkin

Konkin & Associates Inc.
212 Weber Place NW
Edmonton, AB T6M 2H1
Phone: 780-496-3507
Fax: 780-496-3511

Alan’s business career has provided him with experience in all facets of Human Resources and Negotiations, Arbitrations, Mediations, Strategic Planning, Administration, Public Relations, Finance, Budgeting, and Investing. Alan set up his consulting company, Konkin & Associates Inc. to specialize in providing solutions for Labor Relations and Human Resources issues. Alan has extensive experience in the prevention and resolution of labour disputes and has been the lead negotiator at a number of bargaining tables. Alan’s participation also includes grievance mediation, harassment investigation, and a broad range of experience as a mediator, negotiator and as a labour relations practitioner in a number of industries. Alan has served on numerous pension plan and health & wellness boards as a Member or Director, as a Trustee on Joint Labor Management Health Wellness and Pension plans, and as a Trustee on a Union Pension and Health and Wellness plan. Alan was also a Board member of the Alberta Arbitration Mediation Society (2001-2003) and served as a Board Member on the Alberta Labour Relations Board (2011-2015) resolving conflict situations and administering and interpreting labor relations legislation.

Mr. Steve Morrison

MidPoint Consulting
317-5 Avenue NE
Calgary, AB T2E 0K9
Phone: 403-201-1342
Fax: 403-201-1320

Steve has over 39 years of labour relations experience and a Bachelor of Arts (Hon.) and Master of Arts from the University of Guelph. His career has involved employment as a Manager of Human Resources for MacMillan Bathhurst in Toronto and as Director of Human Resources for Canada Packers in Calgary. In 1991, he became a private consultant and founded Western HR Consulting, Ltd., a labour relations firm that specializes in industrial relations, policy and procedures and a wide range of other human resource services. Steve now runs Midpoint Consulting, a firm specializing in mediation services.

Ms. Mia Norrie

Norrie & Co. Professional Services Inc.
PO Box 445
Edmonton Main
Edmonton, AB T5J 2K1
Phone: 780-266-0963

Mia Norrie is a human resources and labour relations consultant with over 20 years experience based in Edmonton, Alberta. She holds a Bachelor of Arts and an L.L.B from the University of Alberta. Ms. Norrie has had the unique opportunity to work for both management and unions during her career. She has worked in executive roles as the Senior Director of Corporate Services at ATCO Gas and as the Executive Director, Human Resources Division at the Edmonton Police Service. Ms. Norrie was also a Business Agent and General Counsel for a large public sector union. Since 1997 Ms. Norrie has had her own consultancy, Norrie & Co. which has provided her the opportunity to expand her work as a consultant in the area of labour relations, mediation, investigations and training.

Mr. Klaus G. Opatril

K. G. Opatril Mediation Services
6212-179 Street
Edmonton, AB T5T 4E4
Phone: 780-487-5167
Fax: 780-633-9311

Klaus has over 30 years of labour relations experience and a Bachelor of Education from the University of Calgary and a Master of Education from the University of Oregon. His career has most recently involved employment as the Coordinator of Teacher Welfare for the Alberta Teachers’ Association. His responsibilities included the negotiation and administration of collective agreements for teachers in Alberta public, separate and charter schools. He has designed and given workshops and talks on the subject of distributive and integrative bargaining, the grievance process and other labour relations topics. Klaus served as a Board Member of the Alberta Labour Relations Board from 2002 to 2005. He is currently an independent mediator operating the company KG Opatril Mediation Services and specializes in collective bargaining mediation and grievance mediation.

Mr. W. M. (Wes) Pangrass

Wes M. Pangrass & Associates
92 Glamorgan Drive
Sherwood Park, AB T8A 2Y8
Phone: 780-467-3398
Fax: 780-467-3398

Wes has been a labour mediator for over 30 years. He has a Bachelor of Commerce from the University of Saskatchewan. He was a mediator with Alberta Labour (now Alberta Jobs, Skills, Training and Labour) and served as both the Assistant Director for southern Alberta and the Director of Mediation Services for the Province. Currently Wes is a private consultant with Wes M. Pangrass and Associates, specializing in collective bargaining mediation. He was the Executive Director of the Alberta Arbitration Mediation Society for 4 years (2001-2005). Wes also acted in the capacity of a Contract Instructor with Alberta Arbitration and Mediation Society for 9 years in the areas of Mediation, Negotiation, and Communication skills workshops (1992 to 2001).

Mr. D. W. (Dale) Simpson

D. W. Simpson & Associates
PO Box 8562
Canmore, AB T1W 2V4
Phone: 403-609-0875

Dale has extensive experience in the labour relations field and has been a labour mediator since 1974. He started his own labour relations/mediation business, D.W. Simpson & Associates, in 1995 after 21 years as a mediator with Alberta Labour (now Alberta Jobs, Skills, Training and Labour). Dale specializes in both the prevention and resolution of labour disputes in all sectors throughout the province, including private and public. Dale participated in the development of, and continues to be active in, Preventive Mediation Programs, including grievance mediation and joint labour management training. These programs provide labour relations services and training to employers and unions together in a mixed group.

Mr. Rick Wilson

FindYes Mediation Services
31 Woodhaven Road SW
Calgary, AB T2W 5P9
Phone: 403-874-8963

Rick holds an MBA from Queen’s University. He spent over 30 years at Canadian Pacific in a number of labour relations and operations roles. Rick was the Assistant Vice-President of Industrial Relations at Canadian Pacific Railway from 2006 until 2013, and has a broad range of business and labour relations experience across Canada and the U.S. He has been the Chief Negotiator at numerous tables, and has extensive bargaining, mediation, grievance and arbitration experience.

Modified: 2015-10-27
PID: 187

Contact Mediation Services

310‑0000 followed by 780‑427‑8301 (toll free) 780‑427‑8301 in Edmonton

Who do I contact about...

  • Hours of work
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Visit the Alberta Labour Relations Board for more information about:

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  • Strikes and lockouts
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