Designated Mediator Roster

Ms. Cheryl Yingst Bartel

Yingst Bartel ADR Inc.
1340-18 Avenue NW
Calgary, AB T2M 0W4
Phone: 403-282-7088
Fax: 403-220-0097

Cheryl holds both a B.A. (1987) and an L.L.B. (1990), with honours standing. She has over 24 years’ experience in conflict resolution and employment issues. Her experience was gained initially as a litigator in a large Calgary law firm. Since leaving private practice in 1999, her work in resolving labour disputes has been confined to the role of a neutral. In addition to mediating collective bargaining disputes for this Roster, Cheryl is a named Arbitrator and Mediator for the Federal Mediation and Conciliation Service, receives mediation appointments from the Alberta Labour Relations Board and also mediates conflicts for the Occupational Health and Safety Division of Jobs, Skills, Training and Labour. Cheryl’s experience further extends to mediating grievances, (both policy and individual). Cheryl has participated in writing a chapter on non-culpable terminations for the text "Collective Agreement Arbitration in Canada" (Palmer and Snyder). She has also given presentations on labour relations issues to various groups, including the Canadian Industrial Relations Association and the Conference Board of Canada.

Mr. Carl Gareau

CG Mediation
305, 280 Banister Drive
Okotoks, AB T1S 1Y5
Phone: 928-782-4578

Carl is a self made man who rose through union ranks and became the youngest person at the time to be appointed to the position of staff representative with the United Steelworkers of America. He was chief negotiator for union locals over a twenty year period negotiating over one hundred and fifty collective agreements. He also processed hundreds of step three grievances and presented over fifty arbitration cases. In 1990 he joined the Federal Mediation Service and worked across eight provinces and the North West Territories mediating disputes in every area under federal jurisdiction including, transportation, communications, health care, education and municipal workers, courier service, etc. Grievance Mediation was also part of his duties as a Federal Mediation officer. Carl was promoted to Regional Director supervising other mediators for the western region, and served in that capacity until leaving the Federal Service. He resides in Okotoks, Alberta.

Ms. Bertha Greenstein

Alberta Jobs, Skills, Training and Labour
Mediation Services
702, 10808-99 Avenue
Edmonton, AB T5K 0G5
Phone: 780-415-0530
Fax: 780-427-6327

Bertha is the Executive Director of Mediation Services where she oversees the appointment of mediators and arbitrators to labour disputes and works with the Alberta labour community to encourage effective dispute resolution. Bertha has an LL.B. from the University of Toronto (1988) and a Bachelor of Education from McGill University. She practiced law in Toronto from 1989 to 1998 and then briefly in Edmonton. Bertha has represented both labour and management clients in the public and private sectors. Her practice areas included labour law, administrative law and civil litigation. In 2003, Bertha was added to the Alberta provincial mediation roster and also began practicing as an independent labour mediator specializing in collective bargaining and grievance mediation. During this time she designed and presented training and talks on various subjects including management/union relations and the mediation and arbitration process. Bertha has taught Labour Law and Public Sector Labour Law at the post-secondary level.

Mr. Tom Hodges

TGH-ADR Services Inc.
PO Box 71058 Silver Springs
Calgary, AB T3B 5K2
Phone: 403-685-2980
Fax: 403-685-2989

Tom has broad range of experience as mediator, negotiator and labour relations practitioner. He was the Senior Vice-President, Labour Relations for the Health Employers Association of British Columbia (HEABC) from 2005 until 2008. Prior to joining HEABC he was a Director of the Federal Mediation and Conciliation Service for 15 years, mediating over 300 labour disputes across Canada. He has also served as a court mediator for the Ontario Court General Division in Ottawa. Tom was General Chairman of the United Transportation Union’s Central Region while employed as a terminal supervisor and train conductor with CN Rail for over 14 years. He has a Master’s degree in Conflict Management and has taught negotiations to managers and union representatives across Canada.

Ms. Deborah M. Howes

High Clouds Incorporated
34 Street Business Centre
3438-78 Avenue
Edmonton, AB T6B 2X9
Phone: 780-466-8250
Fax: 780-466-8015

Deborah has a Bachelor of Arts and an LL.B. from the University of Alberta and a Certificate in Conflict Management from the Alberta Arbitration and Mediation Society. She is a Chartered Arbitrator and Chartered Mediator and holds the designation of Fellow of the Canadian Condominium Institute. Deborah has over 25 years experience in labour relations and conflict resolution. Between May 1991 and May 2002 Deborah served as a Vice-Chair with the Alberta Labour Relations Board. Currently Deborah is the President of High Clouds Incorporated, an Edmonton based company focusing on seminars and dispute resolution services for labour relations, condominium, real estate, commercial and administrative agencies. She is an instructor for the Foundation of Administrative Justice and was an instructor for the Alberta Arbitration and Mediation Society and the University of Lethbridge. Deborah is a member of the ADR Institute of Canada.

Mr. Steve Morrison

MidPoint Consulting
317-5 Avenue NE
Calgary, AB T2E 0K9
Phone: 403-201-1342
Fax: 403-201-1320

Steve has over 39 years of labour relations experience and a Bachelor of Arts (Hon.) and Master of Arts from the University of Guelph. His career has involved employment as a Manager of Human Resources for MacMillan Bathhurst in Toronto and as Director of Human Resources for Canada Packers in Calgary. In 1991, he became a private consultant and founded Western HR Consulting, Ltd., a labour relations firm that specializes in industrial relations, policy and procedures and a wide range of other human resource services. Steve now runs Midpoint Consulting, a firm specializing in mediation services.

Ms. Mia Norrie

Norrie & Co. Professional Services Inc.
PO Box 445
Edmonton Main
Edmonton, AB T5J 2K1
Phone: 780-266-0963

Mia Norrie is a human resources and labour relations consultant with over 20 years experience based in Edmonton, Alberta. She holds a Bachelor of Arts and an L.L.B from the University of Alberta. Ms. Norrie has had the unique opportunity to work for both management and unions during her career. She has worked in executive roles as the Senior Director of Corporate Services at ATCO Gas and as the Executive Director, Human Resources Division at the Edmonton Police Service. Ms. Norrie was also a Business Agent and General Counsel for a large public sector union. Since 1997 Ms. Norrie has had her own consultancy, Norrie & Co. which has provided her the opportunity to expand her work as a consultant in the area of labour relations, mediation, investigations and training.

Mr. Klaus G. Opatril

K. G. Opatril Mediation Services
6212-179 Street
Edmonton, AB T5T 4E4
Phone: 780-487-5167
Fax: 780-633-9311

Klaus has over 30 years of labour relations experience and a Bachelor of Education from the University of Calgary and a Master of Education from the University of Oregon. His career has most recently involved employment as the Coordinator of Teacher Welfare for the Alberta Teachers’ Association. His responsibilities included the negotiation and administration of collective agreements for teachers in Alberta public, separate and charter schools. He has designed and given workshops and talks on the subject of distributive and integrative bargaining, the grievance process and other labour relations topics. Klaus served as a Board Member of the Alberta Labour Relations Board from 2002 to 2005. He is currently an independent mediator operating the company KG Opatril Mediation Services and specializes in collective bargaining mediation and grievance mediation.

Mr. W. M. (Wes) Pangrass

Wes M. Pangrass & Associates
92 Glamorgan Drive
Sherwood Park, AB T8A 2Y8
Phone: 780-467-3398
Fax: 780-467-3398

Wes has been a labour mediator for over 30 years. He has a Bachelor of Commerce from the University of Saskatchewan. He was a mediator with Alberta Labour (now Alberta Jobs, Skills, Training and Labour) and served as both the Assistant Director for southern Alberta and the Director of Mediation Services for the Province. Currently Wes is a private consultant with Wes M. Pangrass and Associates, specializing in collective bargaining mediation. He was the Executive Director of the Alberta Arbitration Mediation Society for 4 years (2001-2005). Wes also acted in the capacity of a Contract Instructor with Alberta Arbitration and Mediation Society for 9 years in the areas of Mediation, Negotiation, and Communication skills workshops (1992 to 2001).

Mr. D. W. (Dale) Simpson

D. W. Simpson & Associates
PO Box 8562
Canmore, AB T1W 2V4
Phone: 403-609-0875

Dale has extensive experience in the labour relations field and has been a labour mediator since 1974. He started his own labour relations/mediation business, D.W. Simpson & Associates, in 1995 after 21 years as a mediator with Alberta Labour (now Alberta Jobs, Skills, Training and Labour). Dale specializes in both the prevention and resolution of labour disputes in all sectors throughout the province, including private and public. Dale participated in the development of, and continues to be active in, Preventive Mediation Programs, including grievance mediation and joint labour management training. These programs provide labour relations services and training to employers and unions together in a mixed group.

Modified: 2015-03-24
PID: 187

Contact Mediation Services

310‑0000 followed by 780‑427‑8301 (toll free) 780‑427‑8301 in Edmonton

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